SHIPPING & RETURN POLICY 

Shipping and delivery

Orders for in-stock items are typically shipped within two business days of order placement. Orders containing custom manufactured parts of specialty sourced items may take longer to ship.

Please keep in mind that we only process orders Monday through Friday. Orders placed on Thursdays could ship Friday or Monday, while orders placed on Fridays could ship Monday or Tuesday and still be within our two business days shipping policy. If the product you have ordered is not in stock, we will notify you of this.

Once an order leaves our facility, we are unable to stop or cancel the order and cannot control any unforeseen delays of our shipping partners.

Accepting your shipment

Before signing for and accepting your shipment from the shipper, please inspect it for damages. If your item appears to be damaged do not sign or accept it, or you may lose your right to return or exchange the damaged item. Please contact us with any questions regarding accepting your shipment.

RETURN POLICY
Our policies regarding returns vary depending on the product in question. We value each of our customers’ business and will do our best to address and solve any problems you might encounter while using our products. If you would like to return one of our products, please call +(201) 254-9159 or contact our sales representative at  mail@msmgshims.com .